Customer Service

Purchasing

Purchasing Brave Soldier skincare is easy. Once you have created an account, you can then process your orders online. Your customer account will give you access to previous orders and will enable you to re-order items from your last transactions. If you have any problems with purchasing please contact us at support@bravesoldier.com.au

Prices

All of the prices quoted include GST where applicable. All prices are correct at the time of online publication; we make every attempt to ensure accurate and correct pricing. Prices are subject to change without notice. Sale items are only available at the lower price during the sale period. Your credit card will be charged with Australian dollars.

Shipping and Delivery

We currently provide shipping to Australia and New Zealand. Delivery charges are calculated using product weight. We offer two types of shipping, Regular post and Express Post provided by Australia Post. Brave Soldier Australia is not responsible for items lost or misdirected by Australian or overseas postal services. All order’s that are received before 3pm are dispatched same day. We take our shipping speed very seriously and ensure that your goods get to their destination in the fastest possible time. Please contact us at support@bravesoldier.com.au if it has been a couple of days and you have not received your Brave Soldier.

110% Guarantee

We offer a 110% money back guarantee. We believe in our products 110%, so that means if you are not satisfied with your Brave Soldier product you can return your item and we will refund you 110% of the value of your Brave Soldier item. Try us out we guarantee it is some of the best Skin care you will use.

Payment

Online payment is accepted by credit card (MasterCard or VISA) and PayPal. Tax invoices and receipts for online purchase transactions will be emailed to you after you place an order, and can be printed from the “Your Orders” page.

Privacy and Security

We take our security very seriously. We use industry standard 128-bit encryption with our SSL certificates provided by GeoTrust. Personal information is stored with industry standard encryption. Visitor information is used only to improve the shopping experience and to mitigate fraud and security threats. You can contact us at support@bravesoldier.com.au if you have any questions in regards to personal details and security.

Additionally we have multiple layers of fraud protection, to prevent and mitigate any fraudulent activity, so you can be confident shopping online at Brave Soldier Australia.

Resellers

If you are interested in becoming a Brave Soldier reseller please contact us with the form below, please make sure you include all relevant details. We will get back to right away!